Attendants used fragmented tools for pump control, leading to nonstandard processes and delays.

The vision was to consolidate monitoring and actions into one responsive web app. Success criteria and KPIs included faster task completion, reduced errors in fueling operations, higher pump uptime, lower staff turnover, and improved customer wait times.

I led the end-to-end product design process to create a web-based app enabling gas station attendants to monitor and control fuel pumps efficiently. I worked in agile sprints to gather user insights, explore design options, make data-driven decisions, and deliver intuitive UI solutions.